Dear Buick GMC Customer,

Like many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. For us at Brickell Buick GMC, this means understanding how it affects our employees, customers, and communities, and then making the necessary adjustments to our work and operations.

We have one simple objective that guides us: keeping you and our employees safe. This has been at the center of our conversations every step of the way. With that in mind, we have made several moves in our business in response to the threat of the coronavirus.

We are dedicating additional resources to cleaning our facility multiple times throughout the day in an effort to provide a safe and professional environment for our customers and employees.

We are dedicating internal resources to help provide off-site test drives & deliveries for new & used vehicles. We are implementing a 3-day/100-mile return policy if you do not feel comfortable with the vehicle and wish to exchange or return it. Our hopes are to make the decision of transacting with us 100% online or via phone simple and worry-free.

In addition to offering home delivery & off-site test drives, we will be expanding our service pickup and delivery services at our dealership. We will coordinate the pickup of your vehicle and bring it back once the vehicle has been serviced. We have limited availability and ask that you mention this service when contacting our service department.

Our manufacturer is assisting us with aggressive offers to help our customers during this time in combination with historically low interest rates. This makes it an exceptional opportunity to take advantage of current market conditions that are in your favor.

Brickell Buick GMC appreciates your continued support and will do our best to serve our clients in the manner you wish to be served with the resources we have available to us.

Thank you,

Mario R. Diaz
General Manager
Brickell Buick GMC